Eligibility for Return

We accept returns only in the following cases:
- The wrong item was delivered
- The item arrived damaged or defective

Non-Returnable Items

- Perishable goods and food items
- Custom-made or personalized products
- Opened or used items

Return Procedure

Contact info@nihonichi.jp within 14 days of receiving your order. Include your order number, product name, and reason for return. Once approved, we will provide the return address and method.

Refunds

Refunds are issued to the original payment method within 14 business days after receiving and inspecting returned items.

Return Shipping Costs

If the return is due to our error, we cover return shipping. For other cases, the customer bears the cost.

Exchanges

We do not process exchanges. Please place a new order after a refund is completed.